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Your Nursing Team

Our Clinical Nurse Specialists and Specialist Palliative Care Nurses work holistically with patients and their families/whanau. The first visit to a new patient is for an initial assessment and is usually made by a nurse and a social worker. They will assess your needs and discuss a care plan with you, which may include attending to pain and other symptom management, organising for home nursing equipment to be delivered and offering practical and supportive advice to carers and family.

Your assigned nurse will work with other professionals to facilitate access to the practical, physical, emotional and spiritual services you and your family may require, ensuring seamless care.

Continuous care

At Hospice West Auckland, we have a 24 hour, 7 day service. Scheduled nursing visits are made during normal business hours and after hours assistance is available for urgent matters. On occassions where additional support is required overnight we may be able to assist with placing a night sitter in your home. Your visiting nurse or social worker can explain more about this service. If symptoms become too complex to manage at home or respite is needed, your nurse may liaise with your GP regarding the possibility of a Hospice inpatient bed, currently located in the North Shore Hospice, or Hibiscus Hospice.

We welcome you to call us at any time, day or night for advice. It is important to us that we can put your mind at ease and attend to any issues. Our aims are to ensure that you maintain maximum comfort and to support you and your family in caring for you, wherever you reside.

Doctors and Palliative Medical Specialists

We have a General Practitioner who works from our Hospice House 2 days a week and can assist your GP, other health care providers and the Specialist Palliative Care Community Nurses. Our GP may visit you as a joint consultation with one of our community palliative care members. Palliative Medical Specialist support is available to the community palliative care team to provide additional advice relating to complex conditions.